📍 Location: Accra, Ghana

🕒 Full Time | Hybrid

Are you passionate about people, problem-solving, and personal growth?

Join Edves — and become one of the voices that support schools across Africa and beyond.

We are hiring Customer Service Executives to join our dynamic Team

Key Responsibilities:

1. Serve as the first point of contact for client inquiries, providing prompt and accurate information.
2. Deliver exceptional customer service via phone, email, chat, and virtual meetings.
3. Troubleshoot issues and provide quick resolutions while escalating complex matters when necessary.•
4. Educate customers on Edves products, services, and updates to maximize user experience.
5. Document customer feedback and work with internal teams to improve service delivery.
6. Maintain detailed and accurate records of customer interactions using CRM tools.
7. Monitor and track customer satisfaction metrics to ensure continuous improvement.
8. Work collaboratively across departments to meet company-wide goals.

Requirements:

1. B.Sc / HND in Business Administration, Mass Communication, or any relevant field.
2. 1–3 years of solid experience in customer service or client support roles.
3. Top-tier proficiency in written and spoken English.
4. Strong interpersonal and communication skills.
5. Tech-savvy, with the ability to quickly understand and explain digital platforms.
6. High emotional intelligence and a problem-solving mindset.

📩 To apply

send your CV to hr@edves.net

Use Job Title as the subject of email.

ABOUT ROLE: Hiretic, a CX outsourcing firm, is hiring customer service professionals to provide remote support to clients in developed markets.

BASE SALARY: $650 USD Monthly

ELIGIBILITY

1. Must be a minimum of 18 years old by December
2. Demonstrate strong English language proficiency
3. Must have a minimum of a high school certificate
4. Must be a resident of India, Ghana, or the Philippines

DUTIES

1. Handle customer inquiries through real-time chat or scheduled channels like email.
2. Resolve customer complaints and issues promptly with professionalism and accuracy
3. Provide clear and helpful information about products or services
4. Process customer orders, applications, refunds and service requests
5. Maintain accurate records of customer interactions and transactions
6. Follow up with customers to ensure resolution and satisfaction
7. Escalate unresolved or complex issues to senior support or management when necessary
8. Stay up to date with product knowledge, company procedures and policy changes
9. Manage and update customer accounts and personal information
10. Collaborate with internal departments to resolve customer concerns efficiently

HOW TO APPLY: Use the application form via https://hiretic.com/apply

DEADLINE: 19th August 2025

Virtual Assistant

Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.

Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.

Join Evolent for the mission. Stay for the culture.

What You’ll Be Doing:

The role of an executive assistant is important to the success of the executive and, as a result, the company. An executive assistant helps the executive for whom they work with tasks such as scheduling; reviewing, prioritizing and responding to emails; answering and returning phone calls; organizing documents; maintaining records; taking notes at meetings and any other administrative tasks that help the executive perform their job. 

Collaboration Opportunities: 

1. This role will be supporting four Executives, Market President, VP, Customer Service, VP Business Enablement, VP Partner Strategy,
2. This role will also collaborate with other EAs within the organization to support our leadership team. This position will report to the VP, Customer Service.

What You Will Be Doing:

1. Manage complex calendars and prioritize meeting requests and events for the executive(s) including travel arrangements and other events for the executive(s).  
2. Review, prioritize and respond to emails, phone calls and other correspondence on behalf of the executive(s), this also includes meeting notes and follow up on action items. 
3. Organize and maintain records and databases related to the executive's work including preparing and edit papers, reports, presentations and other materials.  
4. Handle confidential and sensitive information with discretion and professionalism.  
5. Research and analyze data and information to support the executive's decision making.  
6. Liaise with internal and external stakeholders, clients, partners and vendors. This includes collaborative, effective and positive communication with other company Executive Assistants on scheduling and other project tasks. 
7. Perform administrative tasks such as expense reporting, time tracking, and other accounting tasks.  
8. Manage and oversee projects and initiatives assigned by the executive(s) while anticipating the executives’ needs, priorities and provide solutions and recommendations.  
9. Monitor and report on the progress and outcomes of the executive's goals and objectives. 
10. Initiate and lead projects and initiatives that align with the executive's vision and strategy. 
11. Compile staff meeting notes, highlighting key discussion points, action items, and deliverables. These will be shared with the team to ensure everyone is aligned.

Qualifications - Required 

1. High school diploma or GED; associate degree in administrative assisting or related field preferred. Bachelor’s Degree preferred.
2. 8+ years of experience as an executive assistant or similar role that included a high level of discretion and confidentiality.
3. Proficient in Microsoft Office Suite, including advanced PowerPoint skills, and other relevant software and tools. Excellent verbal and written communication abilities.
4. Strong organizational, time management and problem-solving skills with the ability to work independently and collaboratively with minimal supervision.
5. Ability to handle multiple tasks and prioritize effectively with attention to detail and accuracy. 
6. Proactive, creative and innovative mindset.
7. Available to work an 8-hour day during key business hours, starting at 8:00 AM CST or 9:00 AM EST.
8. Experience working in a Global Organization

Company: L&A VA Solutions

Location: Remote

Rate: $7–$8 per hour (depending on experience)

Are you a highly organized, self-driven professional with top-notch communication skills?

L&A VA Solutions is on the lookout for a Remote Executive Assistant to support our clients with administrative tasks, calendar management, communication handling, and more.

What We're Looking For:

1. Minimum 1–2 years of experience as an Executive or Virtual Assistant
2. Excellent English communication skills (written and verbal)
3. Proficient in managing calendars, emails, and digital tools
4. Strong attention to detail and time management
5. Ability to work independently and meet deadlines
6. Full-time availability (Monday to Friday)

📧 How to Apply:

Send your updated CV to: landavasolutions@gmail.com

⚠️ Only qualified candidates will receive a response via email.

About L&A VA Solutions

Mission:

To empower businesses around the world by providing them with highly skilled, reliable Virtual Assistants, while offering meaningful career opportunities to top-tier talent globally.

Vision:

To be a leading global provider of Virtual Assistant services, fostering long-term partnerships between clients and VAs through excellence, trust, and innovation.

🔗 Stay Connected!

Follow L&A VA Solutions on LinkedIn for more job updates and opportunities!

This is a remote position.

A dynamic digital agency is seeking a proactive and customer-focused Admin Assistant to support their team with daily administrative tasks and junior project management responsibilities. This role requires excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently.

Key Responsibilities:

1. Perform daily data entry and maintain accurate records.
2. Liaise with clients via telephone and email, providing exceptional customer service.
3. Keep track of tasks and assist the team in staying organized and on schedule.
4. Support the current Admin team with their workload.
5. Assist in junior project management tasks as needed.

Requirements

1. Strong organizational and multitasking abilities.
2. Excellent telephone manner and communication skills.
3. Proficiency in email communication.
4. Sharp, responsive, and customer-focused attitude.
5. Ability to work both independently and as part of a team.
6. Previous experience in administrative or customer service.

Benefits

1. Work in a creative and collaborative environment.
2. Opportunity for growth and transition to full-time based on performance.
3. Be part of a team that values innovation and strategic thinking.