Data Entry Associate (Voice and non-Voice)
Location: Remote
Type: Full Time
Overview: As a Data Entry Associate, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.
Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.
What will you do?
- Involved with either voice or non-voice processes, as required
- Manage either inbound/outbound calls in a professional manner
- Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.
- Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
- Responsible for timely and quality execution of tasks
- May be required to perform additional duties and tasks as required by the Company
Qualifications:
- Willing to work on both, voice and non-voice processes.
- Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
- Excellent written and verbal communication skills.
- Available 40 hours per week starting immediately
- Adaptable and flexible, demonstrating abilities to work with process and information changes
- Ability to work independently or as an active member of a team
- Can support a WFH set-up
- Have a stable internet connection.
- A computer-savvy candidate is preferred.
Top Reasons to Join Our Team:
- Flexible Work: Enjoy a full-time, 100% remote role with work-life balance.
- Supportive Environment: We foster a culture that values your contributions and provides the tools for success.
- Growth Opportunities: Expand your skill set through training and professional development.