We're Hiring: Administrative Executive (KYC / Banking Documentation) [2-3 years experience]

About the Role

We are looking for an Administrative Executive (KYC / Banking Documentation) to support our banking, tax, and day-to-day administrative work.

In this role, you will assist with bank onboarding, KYC documentation, tax registration tasks, and general admin support. You will also help maintain records, follow up on documents, and coordinate with internal teams and external partners. This role is ideal for someone who is organized, detail-oriented, and willing to learn.

Key Responsibilities

1. Assist in collecting and organizing documents required for KYC and compliance processes
2. Assist with bank onboarding and account verification tasks
3. Help with tax registration processes and basic verification tasks
4. Provide support to the tax filing team by preparing and sharing required information
5. Maintain and update records related to onboarding, compliance, and verification activities
6. Support day-to-day administrative tasks and office operations
7. Coordinate with internal teams and external partners for routine follow-ups
8. Track deadlines and send reminders to ensure tasks are completed on time

Requirements

1. Proven experience in Compliance, KYC / Banking Documentation, or similar role
2. Strong understanding of banking processes, KYC, and compliance documentation
3. Familiarity with tax registration and filing support is a plus

📩 Apply Now! Send your resume tocareers@auroradigital.ai

Company: Buildbay

📍 Remote

• Respond to customer inquiries via phone, email, chat, or in person

• Resolve customer complaints and provide appropriate solutions

• Maintain accurate records of customer interactions and transactions

• Follow up with customers to ensure issues are fully resolved

• Provide information about products, services, policies, and procedures • Escalate complex issues to the appropriate department when necessary

• Process orders, payments, refunds, or service requests as required

Send your cv to

hr@mybuildbay.com

Total Annual Package: Up to USD $78,000 + comprehensive benefits

• Base: Up to $66,000/year
• Performance bonus: up to 10% of base, paid monthly

Location: Remote (Global)

Role Overview

Puffy is a Top 5 U.S. mattress brand with over $1 Billion in sales. This role serves as the CEO's strategic lifestyle coordinator — the connection point between vision and reality across all personal operations.

You'll orchestrate flawless execution across experience curation, strategic sourcing, provider network development, and proactive personal operations, ensuring the CEO's personal affairs run on autopilot while building systems that ensure nothing falls through the cracks.

What Is In It For You:

This isn't just another assistant role. This is your chance to become a world-class executive operations professional.

1. Build Direct CEO Partnership at Scale

Step into one of the rarest career accelerants available: a direct, daily operating relationship with a Forbes Council Member CEO running a billion-dollar global brand. You won't be adjacent to high-level decisions — you'll be the execution layer that makes them happen. Every interaction sharpens your judgment, expands your network, and builds instincts that take others a decade to develop.

2. Partner with the 1%

🏆 Top 5 Mattress Brand in the USA with Over $1 Billion USD in Sales

🌍 Great Place to Work Certified

💡 Work with Forbes Council Member CEO

Gain firsthand exposure to strategic decisions and high-velocity execution that drives a global brand.

3. Embrace Radical Flexibility

Work from anywhere in the world. This is a fully remote role designed around outcomes, not hours — giving you the autonomy to deliver exceptional results on your own terms while coordinating across time zones.

4. Build an Elite Network That Compounds

You'll develop and own relationships with world-class service providers across luxury, wellness, automotive, hospitality, and lifestyle categories. This network becomes a career asset that appreciates over time — positioning you as the person who can make anything happen, anywhere.

What You'll Need:

• 2-3 years of experience in concierge services, lifestyle management, hospitality, or executive/personal assistant roles where you've demonstrated exceptional execution
• Master researcher with an ability to quickly identify and vet high-quality providers, products, and solutions
• Resourceful problem-solver who thrives on challenges and finds solutions where others see obstacles
• Exceptional communication skills with the polish to represent a CEO in all interactions with premium service providers
• Meticulous attention to detail with zero tolerance for errors or missed follow-ups
• Strong network-building skills and comfort interfacing with luxury and high-end service environments
• Tech-savvy with strong proficiency in G-Suite and ability to learn new systems quickly
• Flexible mindset with availability for occasional evening/weekend coordination

Good-to-Have:

• Established network of trusted premium service providers
• Experience with Asana or project management tools
• Background in luxury hospitality, lifestyle management, or family office environments
• Additional languages that expand access and relationship-building

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Be AI-First: Daily multi-turn AI conversations challenge your assumptions.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

✨ Your Total Compensation & Benefits

💰 Compensation:

• Competitive salary and Monthly performance bonuses (up to 10%)

🏥 Health & Protection:

• Comprehensive medical, dental, and vision insurance

🌴 Time Off:

• Generous Paid Time Off (PTO) + Public holidays

💼 Work Environment:

• AI First organization with access to AI-native tool stack
• Remote First: Work from the comfort of your home office
• Option to work from our Dubai office with full relocation & visa support
• Learning & development opportunities
• International team collaboration (14+ nationalities)

🏆 Rewards & Recognition:

• The Leaders Club: Opportunity for selection to an elite lifestyle transforming recognition program featuring premium wellness memberships, exclusive professional networking events, and annual leadership retreats
• 'We Are' Champion: Monthly recognition program with gift vouchers and company-wide celebration for exceptional contributions