2 Vacancies

📍REMOTE

Requirements:

• Certificate of Good Character

• Must be able to work shifts (including night shift)

• Flexibility to work irregular hours including weekends and holidays, as required by duty free operations

• Must be able to work in a dynamic challenging team environment

• Must be able to work in a fast-paced environment

• Must have effective communication and interpersonal skills

• Must be able to lift moderate to heavy items

Computer Literacy is a plus

Email to: gonebananasdutyfree@gmail.com

Subject of Email: Vacancy - CSR

Why this role matters

Our clients rely on us to deliver compliant solutions to their people issues, allowing them to focus on their business.

This role is central to delivering a high quality and reliable HR service within our central administration team. You will provide the support to ensure smooth HR operations across our regions, ensuring documentation is accurate, processes are compliant and clients feel supported.

This role is perfect for someone who excels at providing impactful HR administrative support. You draw on your adminstration experience and knowledge of HR practices to support day to day operations, whilst building lasting relationships with clients and the team within impact HR. This role is an excellent opportunity to gain experience in all things HR, with potential for career progression.

You'll be working across:

- Service delivery & client support

- HR documentation & compliance

- Onboarding & employee lifecycle support

- Casework & team support

- Systems, data & reporting

- Communication & administration 

Join us for an exciting opportunity to work within a high-performing consultancy team that genuinely supports growth through their people. If that is you, we would love to hear from you! 

You can find out more about this role, and how to apply here:

SUBMIT APPLICATION HERE

Whether you would like to pay for a property, send funds to friends and family or pay employees, you'll need to safely send funds without stress and ridiculous charges. Africhange is the solution to your problem!

We are a safe, secure, and convenient way to send money home; and you can be sure that we will always offer you the best way to send money home at the best rates.

Job Overview

We are creating a 24/7, proactive and more personalized customer support structure for our rapidly-increasing customer base. We are looking for a customer-oriented service representative with excellent communication skills to join our customer success team.  If you are seeking to create an impeccable experience in customer service, we are eager to speak with you. We have flexible shift schedules that enable us to attend to customers whenever they try to reach us.

What you will do

• Identify and assess individual customers’ needs in order to understand and proffer solutions
• Communicate with customers through several channels as assigned
• Chat with customers on Live Chat using provided Live Chat tools and set communication structure
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell product features when they arise
• Build sustainable relationships and engage customers by going the extra mile
• Understand the product/services that Africhange offers so you can guide customers in using our apps and/or website
• Provide accurate, valid, and complete information to users by leveraging:
  • • internal processes
    • internal and public product knowledge base
    • external (3rd party) methods/tools
• Utilize software, databases, communication strategies, and tools appropriately
• Meet personal/team qualitative and quantitative performance goals
• Stay up to date with technological advances and customer success tools to be used for customer service purposes
• Schedule and perform follow-up with customers, peers, and company stakeholders to ensure timely resolutions
• Come up with ideas and strategies that enhance performance

What you should have 

• Good background qualification in any Human Relations or Business Administration field
• 2 years experience in customer rep roles and a good knowledge of customer service or call centre professional processes
• Previous work experience with a Financial technology company is an added advantage
• Demonstrate excellent phone etiquette and understand the basic rules of chat interactions
• Candidates should be tech-savvy and familiar with basic PC utilities and fundamentals
• Familiarity with Google Workspace tools is beneficial
• A good skill in using CRM software is an added advantage
• Ability to work in a multi-shift environment  that spans across several customer success agents working 24 x 7 x 365
  
• Extremely smart with exceptional verbal, written and oral communication skills
• Problem-solving skills
• Incredibly ambitious with a desire to continue learning
• Strong time management and decision making abilities
• Ability to multitask, organize, and prioritize work
  
• Resourceful, independent, meticulous, strong analytical mind and eye for details
• Good team-playing  skills to relate with other departments and team members
  
  
  
  

What we Offer 

• Fully remote opportunities under a flexible work environment
• Competitive salary
• Paid time-offs
• Premium medical coverage
• Access to relevant online courses/learning programs
• A close-knit team with a great passion for working collaboratively

Additional Information

AF offers a great work experience, professional development, challenging careers, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics

SUBMIT APPLICATION HERE

📍 Remote

Job description:

We are looking for a highly organized Virtual Administrative Assistant to support business operations remotely. Responsibilities include managing schedules, organizing emails, preparing documents, and assisting internal teams. The ideal candidate is proactive, detail-oriented, and capable of working independently in a fast-paced environment.

Job details:

Full-time, 40 hours per week

Monday to Friday, aligned with U.S. business hours (night shift in the Philippines)

Proficiency with Google Workspace and Microsoft Office required

Previous administrative experience preferred

Professional home office setup with minimal background noise

How To Apply

💌 Send your resume to recruiting@remoteline.us

Apply Via Company website: Apply Here

📍 Remote

Job description:

We are hiring a skilled Bookkeeping Specialist to support U.S.-based businesses with accurate financial record-keeping, invoice processing, and basic financial reporting. The ideal candidate is organized, detail-focused, and familiar with U.S. accounting practices. The role offers flexible scheduling with some overlap into U.S. morning or early afternoon hours.

Job details:

35 to 40 hours per week

Flexible shift (U.S. morning or early afternoon hours)

Proficiency with QuickBooks Online, Xero, or similar software

Strong knowledge of bookkeeping and U.S. accounting standards

High level of confidentiality and accuracy required

How To Apply

💌 Send your resume to recruiting@remoteline.us

Apply Via Company website: Apply Here

📍 Remote

Job description:

We are seeking a reliable and service-driven Customer Support Representative to assist U.S. clients with inquiries, troubleshooting, and general support needs. This full-time remote role requires excellent English communication skills, a positive attitude, and the ability to manage multiple tasks efficiently. Prior experience with CRM platforms like Zendesk, Freshdesk, or HubSpot is a plus. A professional home office setup and a stable internet connection are required.

Job details:

Full-time, 40 hours per week

Rotating shifts, including U.S. evening hours

Experience with CRM platforms preferred

Strong communication and problem-solving skills

Quiet and professional remote work environment

💌 Send your resume to recruiting@remoteline.us

Apply Via Company website: Apply Here

Location: Remote

Responsibilities:

• Manage front-line patient or client communications via phone, email, or chat

• Assist with scheduling, rescheduling, and confirming appointments

• Conduct follow-ups and maintain accurate records of interactions

• Verify and communicate healthcare benefit details to patients/clients

• Coordinate with internal teams to resolve or escalate issues

Requirements:

• Prior customer support experience, ideally in the healthcare industry

• Familiarity with HIPAA or healthcare compliance protocols

• Strong communication and problem-solving skills

• Tech-savvy with comfort using support platforms, CRMs, or EMRs

• Organized and reliable with high attention to detail

Send CV to:

diane.rcwta@gmail.com

Does this sound like you?

You're the kind of person who runs a tight ship without being asked. You have a checklist, you follow it, and at the end of the day nothing got missed. When a process exists, you stick to it. When something doesn't look right, you flag it instead of guessing.

You're comfortable being the person behind the scenes who keeps things moving. You reply to client messages on time, follow up on deliverables before they're overdue, and keep records clean. You don't need someone checking your work every day, but when someone does check, everything is where it should be.

You communicate clearly and professionally in English. Whether you're responding to a prospective client, reaching out to someone new, or interviewing a candidate, you come across as competent and warm without overcomplicating things. You can follow a script and still sound like a human.

About us

We're a paid advertising agency that's been operating for 8 years and has grown from 20 to over 40 clients this past year. Our team is fully remote and runs on modern tools.

This role is the operational backbone of our client acquisition and hiring pipeline. You'll manage our presence on platforms, keep outreach running, track deliverables, and conduct interviews with candidates we're evaluating, all following established SOPs with AI-assisted tooling.

What you'll do

Client inbox management - Monitor and respond to inbound inquiries using AI-assisted workflows. You'll paste messages into a custom GPT, review the output, and send it. Speed and consistency matter. Leads go cold fast.

Direct outreach - Reach out to potential clients on freelance platforms following a defined playbook. The messaging is AI-assisted. Your job is to execute the process reliably, not to write copy from scratch.

Review management - Track project deliverables and ensure client reviews are collected on time. Follow up when things are slipping. Keep records organized so nothing falls through the cracks.

Candidate interviews - Conduct structured interviews with candidates for roles we're hiring. The process is standardized with set questions and evaluation criteria. You follow the format, assess the candidate against the scorecard, and submit your recommendation.

What we're looking for

Must-haves: 

Strong written and spoken English, as you'll be client-facing and conducting interviews. 

Comfortable following SOPs and using AI tools as part of daily workflows. 

8 hours of availability per day during US business hours.

Reliable internet and a quiet environment for video interviews.

Nice to have: 

Experience conducting interviews or screening candidates. 

Background in client-facing roles such as account management, customer success, or similar. 

The details

Hours: Full-time, 8 hours/day 

Schedule: Monday-Friday

Type: Contract, Remote 

Location: Open

Compensation: Competitive, based on experience

Start: ASAP

If this sounds like the kind of work you do well, reliable, process-driven, no balls dropped, apply now.

SUBMIT APPLICATION HERE

WHY YOU SHOULD APPLY:

Coalition Technologies is devoted to delivering clients the highest quality work while providing our team a fun, thriving, and innovative environment. Along with the opportunity for tremendous career growth and rapid advancement, CT offers:

• The most competitive profit-sharing bonus plan in the industry, paying up to 50% of company profits to full-time employees each month.
• A highly competitive Paid Time Off plan, promoting quality work-life balance.
• Subsidized gym memberships to help team members feel their best.
• Medical, dental, vision, and life insurance packages for all US-based team members.
• International Health Insurance Reimbursement Program for all international team members, a benefit unique to Coalition.
• Device upgrade and learning reimbursement programs.
• Motivating career development plans with clearly defined goals and rewards.
• Additional job-specific incentives and bonuses.
• Plus, 100% of our team works remotely with the support of time tracking software. Our company culture specializes in supporting remote team members, and we’ve been doing so for more than a decade. CT welcomes your application, wherever in the world it's coming from!

YOUR DUTIES AND TASKS:

• Answering phones and emails.
• Completing entry-level bookkeeping, including recording expenses, organizing receipts, and completing other transaction records.
• Resolving billing issues with clients and internal team members.
• Providing account access, usage reports, data analysis, and other ad hoc requests for team members.
• Supporting quality assurance checks of various internal and client facing reporting.
• Organizing new client contracts, create invoices, and process client payments.
• Contributing to internal database maintenance, upkeep and data entry.
• Researching, ordering, & distributing company-wide gifts (2-3 times per year).
• Organizing company events, competitions, and special projects throughout the year.
• Facilitating company holiday, time off, and schedule variation calendars.

DUTIES AND TASKS IF BASED IN LA:

• Handling mail pickup at Downtown LA office twice per week
• Scanning and organize mail digitally
• Recording & deposit client payments
• Collecting and re-distribute company office equipment from staff in region as needed (A valid driver’s license and reliable transportation in Los Angeles is required)

YOU SHOULD HAVE:

• Willingness to learn, grow, and collaborate with the team and company as a whole.
• Excellent verbal and written communication skills.
• A high level of discretion, ethics, and trustworthiness.
• Intermediate spreadsheet skills (preferred)
• Innovative thinking and a willingness to challenge existing methods where improvement is possible.
• Experience in bookkeeping / financial record keeping (preferred).
• Experience with Google Sheets or Excel, Quickbooks Online, and G-Suite (preferred).
• The availability to work 40 hours per week from 9:00 am to 6:00 pm PST.
• A reliable space to work remotely with a fast computer, quality internet, camera, microphone, and speakers.\