Job Type: Full-Time, Permanent
Salary: 900-1000 USD
Working Hours: 3pm-11pm PST
Start date: ASAP
We are seeking an experienced and highly organized Healthcare Office Administrator to join our team in a full-time capacity, with a primary focus on evening and weekend shifts. This role is ideal for a healthcare administration professional who is confident working in a fast-paced environment and supporting operations outside of regular business hours. You will play a key role in ensuring continuity of care by supporting caregivers, employees, clients, and the management team during evenings and weekends.
Key Responsibilities
- Act as the primary administrative point of contact during evening and weekend hours for healthcare staff, including scheduling support, care task entries, mileage tracking, and urgent administrative needs.
- Manage and update schedules using healthcare scheduling platforms, ensuring shift coverage and accuracy in documentation.
- Serve as a liaison between families, caregivers, and care managers to support care plans and maintain timely, professional communication.
- Complete data entry and documentation to support payroll, invoicing, and end-of-month reporting.
- Maintain accurate and compliant healthcare records, databases, and care documentation in accordance with company policies.
- Provide professional, compassionate customer service via phone and email, handling time-sensitive and after-hours matters.
- Collaborate with HR, finance, and operations teams by documenting issues and escalating concerns appropriately.
- Perform general healthcare administrative duties, including filing, document scanning, and record management.
Requirements
Qualifications & Experience
- Minimum 2 years of experience in healthcare administration or a similar healthcare office environment.
- Proficiency in Microsoft Office, particularly Excel.
- Hands-on experience with healthcare scheduling platforms and CRM/ERP systems (strong asset).
- Strong written and verbal communication skills with the ability to communicate clearly with healthcare staff and families.
- Excellent organizational and time-management skills, with the ability to work independently during off-hours.
- High attention to detail and a proactive, solution-oriented approach.
- Understanding of healthcare documentation standards, confidentiality, and professionalism.










