Job Vacancy for Front Desk Officer

Job Title: Front Desk Officer (Male)

Location: Airport

Industry: Hospitality

A reputable hotel is looking for an experienced Front Desk Officer to support the operations of the Front Office team.

Key Responsibilities:

• Greet and welcome guests upon arrival with a friendly demeanor.
• Handle guest check-ins and check-outs efficiently and accurately.
• Manage phone calls, reservations, and inquiries from guests.
• Assist guests with requests, providing information about the hotel, facilities, and local attractions.
• Maintain accurate records, process payments, and issue room keys.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
• Handle complaints or concerns, escalating as necessary.
• Maintain a clean and organized front desk environment.

Qualifications & Requirements:

• HND in Hotel and Tourism Management, Marketing or any other related courses
• Minimum of 2-3 years experience as a Front Desk Officer or in a similar customer-facing role is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Proficient in computer systems and hotel management software is a plus.
• Flexible availability, including weekends, holidays, and evening shifts.

HOW TO APPLY

Interested candidates should kindly send resumes to careers@compactibleskills.com and indicate the job title as the subject of the mail.

Deadline: 30th August, 2024