Operations Administrative Assistant - The Care Cabin

About Us & The Role

The Care Cabin is a pro-self-care organization in Ghana that promotes holistic wellness through accessible, high-quality self-care experiences, themed self-care packs, wellness services, merchandise, and self-care resources. We are seeking a dedicated Operations Administrative Assistant to join our dynamic team. This role is crucial in supporting the day-to-day operations and ensuring smooth execution of key functions across our business. If you are organized, proactive, and have a passion for wellness, we want to hear from you! The Operations Administrative Assistant shall report to the Operations Manager.

Key Responsibilities

1. Manage calendars, appointments, and scheduling for company events and leadership.
2. Maintain and organize company records, files, and databases.
3. Perform general administrative duties such as email correspondence, document management, and report generation.
4. Liaise with external vendors, partners, and clients to ensure operational efficiency.
5. Assist in managing sales pipelines and client relations, ensuring timely communication and follow-ups with potential and existing customers.
6. Support the creation of promotional content across social media platforms and websites (basic graphic design skills are a plus).
7. Participate in the preparation of sales reports and performance tracking.
8. Collaborate with the marketing team to support SEO strategies aimed at improving online visibility.
9. Assist in management of social media platforms
10. Ensuring timely procurement, organization and management of sales products, including inventory management, restocking and supply ordering.
11. Assist with the planning and execution of events, including wellness workshops and corporate social responsibility initiatives.

Required Qualifications & Skills

1. Proven experience as an Administrative Assistant, Operations Assistant, or similar role.
2. Strong organizational and multitasking abilities.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
4. Familiarity with content management systems, social media platforms, and SEO tools.
5. Experience in digital marketing and sales
6. Strong verbal and written communication skills.
7. Ability to work independently as well as in a team environment.
8. Experience with event planning and management is a plus.
9. Basic knowledge of design software (Canva, Photoshop) is an advantage.

Education & Experience Requirements

1. A diploma or degree in Business Administration, Marketing, Communications, or a related field.
2. Minimum of 1 year of experience in a similar administrative or operations role.

How to Apply

Interested candidates should send their CV and a brief cover letter to team@thecarecabin.com with the subject line “Application for Operations Administrative Assistant Role.“